Shipping policy

Orders are typically processed and shipped within 1–2 business days. Once dispatched, estimated delivery time is 5–8 business days, depending on your location and local carrier.

Total fulfillment time is usually 6–10 business days, but this may vary during holidays or due to carrier delays.

Shipping costs are calculated at checkout based on destination. A tracking link will be provided once your order ships.

Please note:
We are not responsible for delays caused by customs, local postal services, or external circumstances beyond our control.

If your package is delayed or lost, contact us at support@zodilux.com and we’ll assist you.

⚠️ Customers in non-EU countries such as Norway, Switzerland, Iceland, and other EFTA States may be subject to additional customs duties or VAT upon delivery. These fees are not included in the product price or shipping fee and are the buyer’s responsibility.